Privacy Policy

Last Updated: September 8, 2024

Serve Funding, LLC ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request information about our services
  • Submit referral applications
  • Subscribe to our newsletter
  • Contact us directly via email or phone

This personal information may include:

  • Name and contact information (email address, phone number)
  • Company/business information
  • Financial information and business details
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Links clicked
  • Referral source
  • Device information

Cookies and Tracking Technology

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes:

  • Assess your eligibility for funding and financial products
  • Respond to your inquiries and provide customer service
  • Send marketing communications and promotional materials
  • Improve our website, services, and user experience
  • Comply with legal obligations and regulatory requirements
  • Prevent fraudulent transactions and protect against misuse
  • Analyze usage patterns to enhance our services
  • Contact you about updates to our policies or services

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who assist us in operating our website and conducting our business, such as hosting providers, analytics services, and customer support platforms.

Lenders and Financial Institutions

To facilitate funding opportunities, we share your information with lenders, financial institutions, and other funding partners who are involved in evaluating your application.

Legal Requirements

We may disclose your information when required by law, such as to comply with subpoenas, court orders, or other legal processes.

Business Transfers

If Serve Funding is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These security measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure password protection for accounts
  • Regular security audits and updates
  • Restricted access to personal information

However, no security system is completely infallible. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right to Access

You can request access to the personal information we hold about you.

Right to Correction

You can request that we correct inaccuracies in your personal information.

Right to Opt-Out

You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or by contacting us directly.

Right to Deletion

You can request deletion of your personal information, subject to legal and business-related exceptions (such as maintaining records for compliance purposes).

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Track conversions and marketing effectiveness

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites before providing your information.

8. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's access to our services.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date.

Your continued use of our website and services following the posting of revised Privacy Policy means that you accept and agree to the changes.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us at:

Serve Funding, LLC

Email: michael@servefunding.com

Phone: +770-820-7409

We will respond to your inquiries within a reasonable timeframe and in accordance with applicable laws.

By using Serve Funding's website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our privacy practices, please do not use our website or services.